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FAQ

  • Q:Are you an trading company or manufacturer?
    A:We are manufacturer & trading company.
  • Q:When was your company established?
    A:Kimberley Design is registered since 2004. Our skilled worker and professional team has more than 20 years of experience in resin home decor industry.
  • Q:How long is your delivery time?
    A:Generally it is 45-60 days according to product and finishing.
  • Q:Do you provide samples? Is it free?
    A:We provide free sample for clients when the order has been confirmed. Clients only bear freight cost.
  • Q:What is your term of payment?
    A:We accept T/T and L/C.
  • Q:What is your packing?
    A:Standard packaging is white / brown inner box. Item is protected by bubble bag or styrofoam. We also offer custom packaging for clients who require mail order or color boxing.
  • Q:Can I change the product’s color?
    A:Color are optional, we also provide customize service for one’s who require personalized development.
  • Q:How do I visit your online showroom?
    A:Register an account and fill in required details, we will forward you an account & password through email after verification.
  • Q:Do you accept small quantity order?
    A:Small quantity is accepted for trail order.

If you have other questions, please feel free to contact us as below:
Mail: kd7@kimberleydesign.com